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Salesforce

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Based on 3200 reviews

Leading enterprise CRM platform with comprehensive sales, service, and marketing automation capabilities.

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Overview


Salesforce is the world's leading customer relationship management (CRM) platform, serving businesses of all sizes with comprehensive sales, service, marketing, and analytics capabilities. Founded in 1999, Salesforce has revolutionized how businesses manage customer relationships and drive growth.

The platform serves over 150,000 companies worldwide, from startups to Fortune 500 enterprises. Salesforce's strength lies in its comprehensive ecosystem, extensive customization capabilities, and robust third-party integrations.

Salesforce offers industry-specific solutions for various sectors including healthcare, financial services, manufacturing, and retail. The platform's AppExchange marketplace provides thousands of third-party applications to extend functionality.

The platform excels in automation, analytics, and artificial intelligence capabilities. Salesforce Einstein provides AI-powered insights for sales forecasting, lead scoring, and customer service optimization.

Salesforce is particularly well-suited for medium to large businesses that need comprehensive CRM functionality, extensive customization options, and robust integration capabilities.

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